Privacy & Cookie Policy
Last updated: 26.09.2025
1. Introduction
This Privacy & Cookie Policy explains how SiteForge (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://siteforge.bg (the “Website”). This policy complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Bulgarian data protection legislation.
2. Data Controller
Data Controller: SiteForge
Company Registration: 204551864
Address: Sofia, Bulgaria
Email: sales@siteforge.bg
Phone: +359 88 571 6552
3. What Information We Collect
3.1 Information You Provide
We may collect information you voluntarily provide through:
- Contact forms
- Email communications
- Newsletter subscriptions
- Other website interactions
This may include:
- Name
- Email address
- Phone number
- Company name
- Message content
3.2 Information Collected Automatically
We automatically collect certain information through cookies and similar technologies, including:
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of visits
- Referring website
- General geographic location
4. How We Use Your Information
We process your personal data for the following purposes:
4.1 Legitimate Business Interests
- Website analytics: To understand how visitors use our website and improve user experience
- Business communications: To respond to inquiries and provide information about our services
- Website functionality: To ensure proper website operation and security
4.2 With Your Consent
- Marketing communications: To send newsletters or promotional materials (only with explicit consent)
- Non-essential cookies: To enhance website functionality and user experience
4.3 Legal Obligations
- To comply with applicable laws and regulations
- To respond to legal requests or court orders
5. Legal Basis for Processing
We process your personal data based on:
- Legitimate interests (Article 6(1)(f) GDPR) for website analytics and business operations
- Consent (Article 6(1)(a) GDPR) for marketing communications and non-essential cookies
- Legal obligation (Article 6(1)(c) GDPR) when required by law
6. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
6.1 Service Providers
- Google Analytics: For website analytics (see Cookie Policy section below)
- Hosting providers: For website hosting and maintenance
- Email service providers: For business communications
6.2 Legal Requirements
We may disclose your information if required by law or to protect our legal rights.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact form submissions: 3 years from last contact
- Analytics data: As per Google Analytics retention settings (default: 26 months)
- Email communications: Until you request deletion or unsubscribe
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
8.1 Right of Access
You can request information about what personal data we hold about you.
8.2 Right to Rectification
You can request correction of inaccurate or incomplete personal data.
8.3 Right to Erasure
You can request deletion of your personal data in certain circumstances.
8.4 Right to Restrict Processing
You can request limitation of how we process your personal data.
8.5 Right to Data Portability
You can request transfer of your data to another controller.
8.6 Right to Object
You can object to processing based on legitimate interests or for direct marketing.
8.7 Right to Withdraw Consent
You can withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at: [YOUR EMAIL ADDRESS]
9. Cookie Policy
9.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.
9.2 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly:
- Session cookies: Enable basic website functionality
- Security cookies: Protect against fraudulent activity
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website:
- Google Analytics cookies: Collect anonymous statistics about website usage
- Cookie names: _ga, ga[ID], _gid
- Duration: Up to 2 years
- Purpose: Website performance analysis and improvement
9.3 Third-Party Cookies
Google Analytics
- Provider: Google LLC
- Purpose: Website analytics and performance measurement
- Privacy Policy: https://policies.google.com/privacy
- Data processed: Anonymized usage statistics, page views, session duration
- Data retention: 26 months (default setting)
9.4 Managing Cookies
You can control cookies through:
- Browser settings: Most browsers allow you to refuse or delete cookies
- Opt-out tools: Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
- Cookie preferences: Use our cookie banner to manage your preferences
Note: Disabling certain cookies may affect website functionality.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for data transmission
- Regular security assessments
- Access controls and authentication
- Data backup procedures
11. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). We ensure adequate protection through:
- Google Analytics: Processes data in accordance with GDPR requirements
- Adequacy decisions: Transfers to countries with adequate data protection
- Appropriate safeguards: Standard contractual clauses where necessary
12. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
13. Complaints and Supervision
If you believe we have not handled your personal data in accordance with this policy, you can:
13.1 Contact Us
Email: [YOUR EMAIL ADDRESS]
13.2 Lodge a Complaint
You have the right to lodge a complaint with the Bulgarian data protection authority:
Commission for Personal Data Protection (CPDP)
Address: 2, Prof. Frederic Joliot Curie Str., 1113 Sofia, Bulgaria
Phone: +359 2 915 3518
Email: kzld@cpdp.bg
Website: https://www.cpdp.bg
14. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
15. Contact Information
For questions about this Privacy & Cookie Policy or our data practices, please contact us:
SiteForge
Email: sales@siteforge.bg
Address: Sofia, Bulgaria
This policy is effective as of 26.09.2025 and complies with GDPR and Bulgarian data protection legislation.